Administrator Manual > Configuring Arena > Agents > Schedules

  

 

 

Schedules

 

Each worker in the Arena Automation Agent service can operate on its own unique schedule, which you can define on the Schedules tab. This tab displays the operating schedule for the selected worker and a description of each agent’s purpose. Multiple schedules allow a worker to operate during specific intervals, such as early morning or late evening. (We recommend setting each Agent schedule so that it can run successfully prior to the agent starting again. It is recommended to use a slightly different start time for each agent.) Similar to the Worker Settings tab, each field is required.

Make sure that the frequency is set to run only once within a period-of-time. For example, if the Start Time = 07:00:00 and End Time = 19:00:00 then set the frequency to 16:00:00 so that the agent fires at 7 am and since it only runs from 7 am to 7 pm the agent does not run again in that 12 hour window. For agents set to run multiple times during a time period we recommend to not cycle the agent too quickly (less than 15 minutes for some) as it can cause the agent to stop running.

(For Hosted environments, below are the default settings for commonly used agents.)

Job

Schedule

Frequency

Background Check

Every day/24 hours

Every 30 minutes

Create Occurrences

Every day/24 hours

Every 30 minutes

Event Email

Every day/24 hours

Every 1 hour

Historical Contributions

Every day/24 hours

Every 1 hour

Mail Queue

Every day/24 hours

Every 30 minutes

Sync Roles

Every day/24 hours

Every 1 hour

Update Resource Events

Every day/24 hours

Every 1 hour

To start additional agents, email support@arenachms.com with the desired schedule and frequency.