Service Opportunities on the Web Portal

 

To view available service opportunities (service opportunities that have the Allow sign up option enabled), set the From and To dates on the filter and select the Show other service opportunities? check box, and then click the Apply Filter button.

This loads the Serving Opportunities data grid.

Click the Sign Up  icon to sign up for an available service opportunity. This displays the Save Member pop-up.

Click the OK button to remove that listing from the Serving Opportunities data grid and add the volunteer to the team position for that service, which now displays in the Your Serving Opportunities data grid.

If the option to Auto Add To Tag has been enabled and the user is not already a member of the serving tag for this service opportunity, the user is added to the serving tag.

 

Changing the Status of Serving Opportunities

Clicking the current status icon of any future service listed in the Your serving opportunities data grid to change the status. All past services have disabled icons and cannot be changed.

When clicking on a service status icon with a pending status, the user gets a pop-up asking them to Accept or Reject the service opportunity.

Click the Accept or Reject button to update the volunteer for the service opportunity and change the icon to match the response.

When clicking on a service status icon with an accepted status, the user gets a pop-up asking them if they want to Reject (cancel) the service opportunity.

Click the OK button to update the volunteer for the service opportunity and change the status to Rejected.

When clicking on a service status icon with a rejected status, the user gets a pop-up asking them if they want to Accept the service opportunity.