Application URL / Public URL

 

Embedded email images need to be available on a public URL in order to be viewed by outside email clients. The following steps setup the areas of Arena that utilize the public URL paths.

The public URL is stored in five different areas of Arena that all work in concert with each other.

Organization Details

Organization Setting - ApplicationURLPath

Organization Setting - ProjectRoot

Web.Config File

AgentService.exe.config File

AgentConfiguration.exe File

 

Organization Details

1.          From the Administration menu, select the Organizations option.

2.          Select an organization by clicking on the Organization link.

3.          Click the Edit button at the bottom of the organization details.

4.          Insert your public URL in the URL field and then click the Update button.

 

Organization Setting - ApplicationURLPath

1.          From the Administration > Organizations page, scroll to the bottom and click the Add New Organization Setting icon.

2.          Enter "ApplicationURLPath" in the Key field and enter your public URL in the Value field. Click the Update button when you are finished.

 

Organization Setting - ProjectRoot

The value for the ProjectRoot setting is typically left blank. Both the ProjectRoot (or RootURL) use the value "arena" only if "/arena" is present in the URL.

1.          From the Administration > Organizations page, scroll to the bottom and click the Add New Organization Setting icon.

2.          Enter "ProjectRoot" in the Key field and select "Organization" from the Category drop-down list. Click the Update button when you are finished.

 

Web.Config File

The Web.Config file is located on the server. Check with your network administrator to locate the file on the server. The default location of the file is "C:\Program Files (x86)\Arena ChMS\Arena".

Add the following keys:

<add key="ApplicationURLPath" value="https://goodlettfarmschurch.org/" />

<add key="ProjectRoot" value="" />

 

AgentService.exe.config File

The AgentService.exe.config file is located on the server. Check with your network administrator to locate the file on the server. The default location of the file is "C:\Program Files (x86)\Arena ChMS\Arena Automation Agents".

Add the following keys:

<add key="ApplicationURLPath" value="https://goodlettfarmschurch.org/" />

<add key="ProjectRoot" value="" />

 

AgentConfiguration.exe File

The AgentConfiguration.exe file is located on the server. The default location of the file is "C:\Program Files (x86)\Arena ChMS\Arena Automation Agents".

1.          Locate the AgentConfiguration.exe file using Windows Explorer and then right-click and select the Run as administrator option.

2.          Select the ArenaMailQueue agent job listed under the Agent Jobs frame.

3.          Make the following changes in the Worker Settings tab under the Misc section.

•Enter your public Url in the Public Url field.

•Leave the RootURLFolder field blank unless "/Arena" is in your URL path, then enter "Arena" in the RootURLFolder field.

•Enter "30" in the MaxDaysOld field.

4.          Click the  button.

5.          In order for the settings to take place you will need to stop and start the agent service. Click the  button. When the agent service has stopped, click the  button.

6.          Once these values are put into place, the settings saved, and the site/agents refreshed, Arena should begin using the new URL.