Contact Us

ShelbyNext Giving Support – Click here for an online video that describes how to use the ShelbyNext Giving support ticketing system.

GivingHelpDesk

Shelby Support

(888) 697-4352

Monday-Friday

7am-6pm (Central Time)

To provide you with the best assistance possible, please provide us with the following information when contacting support:

•The version of your operating system (e.g., Windows 10) including service packs.

•The browser you are using (e.g., Internet Explorer 11).

•The sequence of your actions leading to the problem.

•Please try to mention as many relevant details as possible.

Shelby Community

The Shelby Community is available 24/7. Various resources are available on this site.