Administrator Manual > Implementing Specific Features > Tags > Serving Tags

  

 

 

Serving Tags

 

Customize the Add Profile Member module on the Add Volunteer page to designate a default member status as users enter prospective volunteers.

Customize Critical Profile Days and Warning Profile Days Organization Settings and start the Process Critical Serving Agent. Once settings are in place, Arena sends an email to serving tag owner when the status of a prospective volunteer in a Serving Tag has not been changed in the number of days specified in the Organization Settings. You need to add a valid Arena URL (i.e., http://arena.church.org/) to the Arena URL field in this agent.

Customize the Volunteer Signup System Email that is sent to prospective volunteers when the individual signs up on the Arena-managed website or a staff member uses the Add Volunteer option.

If using the Serving Reminder option to remind workers of the next time the person is expected to serve, customize the Serving Reminder System Email, start the Serving Reminder Agent and add future occurrences to applicable Serving Tags. Emails are sent to connected tag members according to the occurrence date.

Customize Ministry Type, Serving Commitment, Commitment Level, Serving Classification, Serving Duration and Tag Status Lookup. Use the Include as Critical “Y” indicator for any existing or new status you want to trigger an email notification to the tag owner(s) of prospective volunteers when added via your organization’s Arena-managed website or Add Volunteer option. Keep in mind Connected, In Process and No Contact statuses are in use by other modules and settings. All other tag statuses apply only to Serving Tags.

If using the Volunteer Scheduling feature, review and customize the elements below:

Customize the Ministry Type, Serving Commitment, Commitment Level, Serving Classification, Serving Duration and Tag Status Lookup.

Customize Volunteer Category Title, Volunteer Request No URL, Volunteer Request Yes URL and Volunteer Service Name Organization Settings.

If using the Class Level option to identify Class Level: create an Attendance Type Category and Attendance Type(s) for each class and add the Attendance Type Category ID to the Class Level Organization setting.