SecureSearch Faith

 

Create a Secure Search Faith account. Visit the SecureSearch Faith website to create an account or contact your existing representative to notify them of the move to Arena.

 

Setup Steps to use SecureSearch Faith

1.          From the Administration menu, select the Background Check Configuration option.

2.          Click the SecureSearch Faith link.

3.          Enter your account information. When finished, click the Update button.

 

Verify and customize Background Check Types

1.          From the Administration menu, select the Background Check Types option.

2.          Click the Add New Background Check Type   icon to add a background check type or click the Edit  icon on the far right to customize a type.

•Click the Change link to search and select an existing record as the owner. The current user is the default owner.

•Active: Select this check box for the background type to be active.

•Auto Populate: Select this check box to allow the background check eform to auto populate the person’s information on the new background check page.

•Package Service Code: Use this field to name the background check type.

•Notifications: Select the email notifications for this background check type.

•Owner on Request: Select this check box if you want Arena to email the background check type owner when a staff member creates a request.

•Approver on Results Received: Select this check box if you want Arena to send an email to the approver when individual reports are available for review.

•Requestor on Approve/Deny: Select this check box if you want Arena to send an email to the requestor when the background check request is approved or denied.

•Requestor on Complete: Select this check box if you want Arena to send an email to the requestor when the background check is done.

•Screenings: For non-default screenings, select or deselect screenings as desired. 

3.          Click the Save button when you have finished making changes.

4.          Click the Security  icon for the Background Check Type and then set the security for each Background Check Type.

•View: This permission allows users to view requests for this background check type.

•Edit: This permission allows users to edit requests, including initial requests, for this background type.

•Edit Security: This permission allows users permission to edit security for the background check type.

•Approve: This permission allows users to approve background check requests.

 

5.          Click the Update button when you are finished.

6.          Click the Refresh Cache option under the Administration menu and then you are ready to create a new background check request.