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Use this page to setup and administer calling campaigns. Once you create a campaign, users can execute the campaign either from Arena-internal or from your organization’s Arena-managed website.
Create a New Campaign
1. From the Administration menu, click the Campaign Administration option located under the ADMIN heading.
2. Click the Add link.
3. Click the Edit .png){kind=small}
icon to edit this campaign.
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4. Complete all Campaign information.
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•Name – Enter a name for this Campaign.
•Description – Enter a description for this Campaign.
•Campaign Manager – Select the person who is the Campaign Manager for this campaign.
•Active – Check this box to indicate if this campaign is active.
5. Click the Update .png){kind=small}
icon. Once a campaign exists, the list displays the Campaign Name, Description, Active Status, Edit icon and Delete .png){kind=small}
icon. Click the Edit icon to change any of these fields. (Users can add existing records to active campaigns using Person Bulk Update.)
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6. From the Campaign Administrator page, users with security permissions can select the Campaign Name link to display the current statistics and process administrator notes entered during the calling campaign.
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